The Wapping Group Practice

Accessibility

We believe very strongly that the information on our website should be easy to access by anyone.

Meeting standards

We are committed to complying with the Disability Discrimination Act and have made significant improvements to our new site in order to reduce the barriers experienced by people with disabilities.

Our website has been designed and built to meet the W3C Web Accessibility Initiative (WAI) web content accessibility 'AA' guidelines.

We are aware, however, that occasionally we do make mistakes. If you find any of our pages inaccessible please email to let us know.

Please include details of the technology you are using and we will make every reasonable effort to either remove the barrier or provide the information in a format that you find acceptable.

Alternative text

We use alternative (alt) text labels on all the graphics on the website. These appear as you hover over the graphic with a mouse and provide a description of the graphic which can be read in screen readers.

Links

All text links within our site have been written so that they make sense when read out of context (eg by screen readers) and have 'alt' text labels.

Change the text size

Site visitors can also change the size of the text on screen by using the settings in their browser as follows:

Downloading documents

Where possible we try to provide downloadable documents in different formats including PDF.

If you have difficulties obtaining information from a PDF you can use Adobe's web-based conversion service to produce an HTML version. However, please be aware that the standard of HTML produced is not very good.

If any downloadable document presents a barrier to accessing information, please email webmaster@kilodesign.com to let us know. Please include details of the document in question, the problems encountered and what we can do to help.

News

  • SOCIAL PRESCRIBING - We're here to help!

    Many of Life's problems can make you feel unwell. Addressing difficult issues needs extra time & support.

    Our social prescribing workers can help you look after more than just your health. We work alongside GPs & nurses to help you get extra support.

    We can link you up with free & low cost services:

    • Housing, benefits, financial support & advice
    • Employment, training & volunteering
    • Education & learning
    • Healthy lifestyle advice & physical activity
    • Arts, music, outdoors & creative activities
    • Befriending, counselling, & emotional support groups

    How we support you We speak with you on the phone or meet face-to-face to discuss & find the support you need.

    Contact: Muhammad Miah - Muhammad.miah1@nhs.net or 07946 175 564

  • Important: Telephone System Fault

    Dear patient

    We would like to inform you that there has been a fault identified by BT with our telephone system including Automated System.

    This has been reported on 04.11.19, which was investigated by our telephone system provider and BT. They identified the fault and confirmed that this was resolved on 08.11.19.

    Unfortunately, we found out that patients still experiencing difficulties reaching us and calls were dropped during the weekend. We have raised another log to resolve the issues as soon as possible.

    If you have difficulties reaching out of hours please call 111 to get non urgent advice, for urgent health support please call 999.

    We have started the process to replace our current system and wish to complete the process as soon as possible.

    Apologies for any inconvenience.

     

  • Medical Certificate/Sick Note

    You only need a doctor’s certificate if you are sick for more than 7 days. Until 7 days you can use a self-certificate available on HMRC webpage.

    For a doctor’s certificate of more than 7 days, submit an online request.

  • Interested in joining our Patient Group?

    If you are interested in joining our patient participation group, Please contact the reception. The next patient group meetings are on 7th Nov 2019, 9th January 2020 and 5th March 2020 at 6.15pm.

     

  • Want to stop smoking?

    If you need support to stop smoking, please book an appointment with our smoking Cessation Advisor on Mondays between 3.30pm – 4.45pm.

     

  • Citizen Advice Bureau Service

    Citizen Advice Bureau Service available on Wednesdays between 2.00pm - 4.30pm.. Please speak to the reception.

     

  • Self-Help Group

     

  • Private Travel Clinics at Wapping Group Practice

    We offer travel vaccinations for our registered and non registered patients. Hepatitis A and B, Typhoid, Meningitis ACWY, Meningitis B and Yellow Fever.

    Contact our reception on 0207 481 9376 for details.

  • Registering now!

    Our list is open for new patients. Visit our How to register page. Contact our reception on 0207 481 9376 for details.