The Wapping Group Practice

Confidentiality statement

In the course of their employment or associated work with the Practice, staff may have access to, see or hear, confidential information concerning the medical or personal affairs of patients, staff or associated healthcare professionals. Unless acting on the instructions of an authorised officer within the practice, on no account should such information be divulged or discussed, except in the performance of their normal duties. Breach of confidence, including the improper passing of registered computer data, will result in disciplinary action, which may lead to dismissal.

In addition, all records, including VDU screens and computer printouts of registered data, will never be left in such a manner that unauthorised persons can obtain access to them. VDU screens must always be cleared when left unattended and staff must ensure that they log out of computer systems, removing their password. All computer passwords are kept confidential.

No unauthorised use of the Internet or email is allowed.

Information concerning patients or staff is strictly confidential and must not be disclosed to unauthorised persons. This obligation shall continue in perpetuity.

Disclosures of confidential information or disclosures of any data of a personal nature can result in prosecution or an offence under the Data Protection Act 1998 or an action for civil damages under the same Act in addition to any disciplinary action taken by the Practice.

News

  • SOCIAL PRESCRIBING - We're here to help!

    Many of Life's problems can make you feel unwell. Addressing difficult issues needs extra time & support.

    Our social prescribing workers can help you look after more than just your health. We work alongside GPs & nurses to help you get extra support.

    We can link you up with free & low cost services:

    • Housing, benefits, financial support & advice
    • Employment, training & volunteering
    • Education & learning
    • Healthy lifestyle advice & physical activity
    • Arts, music, outdoors & creative activities
    • Befriending, counselling, & emotional support groups

    How we support you We speak with you on the phone or meet face-to-face to discuss & find the support you need.

    Contact: Muhammad Miah - Muhammad.miah1@nhs.net or 07946 175 564

  • Important: Telephone System Fault

    Dear patient

    We would like to inform you that there has been a fault identified by BT with our telephone system including Automated System.

    This has been reported on 04.11.19, which was investigated by our telephone system provider and BT. They identified the fault and confirmed that this was resolved on 08.11.19.

    Unfortunately, we found out that patients still experiencing difficulties reaching us and calls were dropped during the weekend. We have raised another log to resolve the issues as soon as possible.

    If you have difficulties reaching out of hours please call 111 to get non urgent advice, for urgent health support please call 999.

    We have started the process to replace our current system and wish to complete the process as soon as possible.

    Apologies for any inconvenience.

     

  • Medical Certificate/Sick Note

    You only need a doctor’s certificate if you are sick for more than 7 days. Until 7 days you can use a self-certificate available on HMRC webpage.

    For a doctor’s certificate of more than 7 days, submit an online request.

  • Interested in joining our Patient Group?

    If you are interested in joining our patient participation group, Please contact the reception. The next patient group meetings are on 7th Nov 2019, 9th January 2020 and 5th March 2020 at 6.15pm.

     

  • Want to stop smoking?

    If you need support to stop smoking, please book an appointment with our smoking Cessation Advisor on Mondays between 3.30pm – 4.45pm.

     

  • Citizen Advice Bureau Service

    Citizen Advice Bureau Service available on Wednesdays between 2.00pm - 4.30pm.. Please speak to the reception.

     

  • Self-Help Group

     

  • Private Travel Clinics at Wapping Group Practice

    We offer travel vaccinations for our registered and non registered patients. Hepatitis A and B, Typhoid, Meningitis ACWY, Meningitis B and Yellow Fever.

    Contact our reception on 0207 481 9376 for details.

  • Registering now!

    Our list is open for new patients. Visit our How to register page. Contact our reception on 0207 481 9376 for details.