Urgent Problems - Phone 020 7481 9376. The receptionist will take your contact number and information about why you are calling. This will be passed to the on-call doctor who will ring you back for a telephone consultation.
Home Visits - Phone 020 7481 9376
What to do when the Surgery is Closed - If you need urgent advice, ring the out-of-hours service on 020 7377 7151
Mental Health Crisis - If you are experiencing a mental health crisis, you can call the Tower Hamlets 24 hour Crisis Line number on 0207 771 5807. Callers will be able to speak to a mental health professional.
Psychologist - By appointment via GP or self referral
Baby Clinic - Monday 9am – 11am. 6 week check by appointment with any doctor.
Antenatal Clinic - Tuesday and Friday by appointment
Family Planning - Doctor or Nurse
Blood Clinics - Monday to Friday 9.00am - 1.00pm
New Patient Health Checks - Every day from 9.00am to 6.30.pm
Nurse Clinics - Monday to Friday for asthma, family planning and sexual health, diabetes, vaccinations, dressings, lifestyle and dietary advice
Interested in joining our Patient Group?
If you are interested in joining our patient participation group, Please contact the reception. The next patient group meetings are on 7th Nov 2019, 9th January 2020 and 5th March 2020 at 6.15pm.
Want to stop smoking?
If you need support to stop smoking, please book an appointment with our smoking Cessation Advisor on Mondays between 3.30pm – 4.45pm.
Citizen Advice Bureau Service - available on Wednesdays between 2.00pm - 4.30pm.. Please speak to the reception.
24 hour Health Information and Advice - Phone NHS 111
From the 1st of August 2018 – St Andrews and Barkantine walk-in-centres will no longer provide a walk-in-service. Instead if your surgery is closed over the weekend or the evening and it is not an emergency then please call NHS 111 for urgent matters. If your query is not urgent you may wish to use our online consultation by clicking here. For more information on the NHS 111 service please have a look at the leaflets below:
Tower Hamlets Walk-in Centre service is changing - Leaflet
Tower Hamlets Walk-in Centre service is changing - Flyer
The General Data Protection Regulation (GDPR)
The General Data Protection Regulation (GDPR) went live on 25th May 2018.
At The Wapping Group Practice, we send you texts and emails to remind you of your appointments, tell you about your normal test results, and invite you to participation groups or self-care initiatives. We feel this is important and part of our job looking after your health, and we take our obligation to manage your information very seriously. We do not and never will share or use your contact details for marketing or commercial purposes. Ever. But if you still feel uncomfortable allowing us to contact you for health purposes, please let our admin staff or your GP know, and we will make sure we respect your wishes.
Practice conduct statement
Please click here to read our conduct statement.
Practice confidentiality statement
Please click here to read our confidentiality statement.
Confidentiality & Access to Your Medical Records
You have a right to know what information we hold about you. If you would like to see your records, please call our practice manager at the surgery. A copy of your medical records may be obtained for a small fee by written request to the Practice Manager.
The practice is registered and complies with the Data Protection Act 1998. Any request for access to notes by a patient, patient’s representative or outside body will be dealt with in accordance with the Act. Leaflets on this are available from reception or please contact the Practice Manager for further details.
Your medical records are confidential and will not be discussed with or disclosed to anyone else without your written permission. The practice complies with the Data Protection Act.
We may of course release relevant information to other health professionals with your implicit permission, as in making a referral to a hospital specialist.
We ask you for information about yourself and store them so that you can receive proper care and treatment.
We may use some of this information for other reasons, for example, to help us protect the health of the public generally and to see that the NHS runs efficiently, plans for the future, trains its staff, pays its bills and can account for its actions. Information may also be needed to help educate tomorrow's health professionals and to carry out medical and other health research for the benefit of everyone.
Sometimes the law requires us to pass on information, for example, to notify births and deaths.
The NHS Central Register for England and Wales contains basic personal details of all patients registered with a general practitioner. The register does not contain medical information.
Everyone working for the NHS has a legal duty to keep information about you confidential.
You may be receiving care from other people as well as the NHS. So that we can all work together for your benefit we may need to share some information about you.
We only ever use or pass on information about you if people have a genuine need for it in your and everyone's interests. Whenever we can we shall remove details which identify you. The sharing of some types of very sensitive personal information is strictly controlled by law.
Anyone who receives information from us is also under a legal duty to keep it confidential.