The Wapping Group Practice

Practice profile

Introduction

The Wapping Group practice moved to Wapping into purpose-built premises in 1985 from a converted council flat in Stepney. For many years it had been a single-handed practice but continued to expand steadily. To date we have 10,800 patients. We have 3 partners, 4 salaried GP and a GP registrar (ST3 doctor). For an introduction to the practice team please go the the ‘Who we are’ page.

Psychology/Psychiatry

Wapping is an interesting place with a lot of historic buildings. The name ‘Wapping’ is Old English for the mud flats which extend south from Shadwell to the north bank of the Thames immediately downstream from the Tower of London. It is bounded on three sides by water and on the fourth by a major road from the City of London (The Highway). Before the closure of the docks, Wapping was like an island since it could only be reached via bridges which went up to let boats in and out. It retains to this day something of the atmosphere of an enclave. However, enormous social and physical changes have taken place since the demise of the docking industry and the redevelopment of the area in the 1980s such that the docking community has largely been replaced with a very cosmopolitan mix of nationalities and social classes.

Our Practice area now only goes as far as the South end of the Highway so that most of the practice population lives within walking distance of the Health Centre but some patients who have been registered for a long time with the practice live in Stepney and Shadwell.

Patient population

The oldest and longest standing residents are mostly indigenous white East Enders. After the closure of the docks these people often the sought employment as messengers in the City or as cab drivers. Now, as elderly people, they often live alone in council housing, their children having moved away, typically to Essex or Kent because of the shortage of council housing.

The proportion of elderly people on our list is small relative to the number of children and young people. There is a high birth rate amongst our practice population, particularly amongst the Bengali patients, (roughly 15 percent of the list). Young professional couples also settle in Wapping for a year or two, have their first baby and then often move further afield.

The Bangladeshi patients all come originally from the remote province of Syhlet in rural North East Bangladesh. The first generation have large families of eight or more children whilst the next generation, born and bred in the East End, usually have smaller families. There is frequently serious overcrowding due to the continuing shortage of council housing. The men work in clothes factories or restaurants while the first generation women often remain socially isolated at home, especially if they do not speak English. This leads to a high level of psychosomatic illness on top of a high rate of diabetes and other serious conditions in that population.

In addition to the young professionals who come from all over the world to work in the City of London for a year or two, we are registering increasing numbers of wealthy older people who are retiring to luxury converted warehouses with a river view. The variety in social class, culture and expectations of our patients is tremendous, presenting us with continuous challenges and stimulation in our work. The practice population is extremely mobile ( a turnover of up to 40% of the population per year) which creates a high work-load for all and presents challenges in attaining targets in line with the GP contract. However we attained nearly 100% in 2008-9 in the Quality and Outcomes framework.

Appointment system

We hold routine booked appointment surgeries everyday and operate a doctor-run telephone consultation system to triage patients who request same-day appointments.

We achieve 48 hour access.

The surgery is open from 9-6.30 pm Monday Tuesday and Friday and from 9am-7.30pm on Tuesday and Wednesday and Thursday.

Weekly Clinics

Other clinics

Other activities

Training

We have been a training practice since 1997 for ST3 doctors. We have hosted placements for medical students from Barts and Queen Mary Medical School for many years. From 2009 we will be expanding our medical student training by becoming a hub medical student training practice.

Development

We have high achievements in the Quality and Outcomes Framework and continue to take on new enhanced services. This year we have further extended our range of clinical services to sexual health, gold standards palliative care, the Diabetes Year of Care, and Warfarin monitoring.

Computerisation

We use the EMIS system. We are virtually paperless. All letters are scanned into the computer record, and all current clinical information is documented in the computer record via laboratory links.

Out of Hours

The practice opted out of Out Of Hours Care in April 2004. However, as training practice the Clinical Supervisor (GP trainer) does monthly Out of Hours session with the ST3 doctor.

Patient participation

We are keen to involve our patients to help us to provide a high standard of care. We produce a Practice Newsletter about 3 times a year and also run a Patient Participation Group every 3 months.

The Practice runs several patient education groups from time to time on subjects such as Diabetes education and Giving up Smoking.

Research and publications

The Practice participates regularly in local research projects. 2008 saw the publication of Dr Leigh’s book ‘Couldn’t afford the eels’, Memories of Wapping 1900-1960. It is based on interviews with people who had lived up in Wapping during that period.

News

  • SOCIAL PRESCRIBING - We're here to help!

    Many of Life's problems can make you feel unwell. Addressing difficult issues needs extra time & support.

    Our social prescribing workers can help you look after more than just your health. We work alongside GPs & nurses to help you get extra support.

    We can link you up with free & low cost services:

    • Housing, benefits, financial support & advice
    • Employment, training & volunteering
    • Education & learning
    • Healthy lifestyle advice & physical activity
    • Arts, music, outdoors & creative activities
    • Befriending, counselling, & emotional support groups

    How we support you We speak with you on the phone or meet face-to-face to discuss & find the support you need.

    Contact: Muhammad Miah - Muhammad.miah1@nhs.net or 07946 175 564

  • Important: Telephone System Fault

    Dear patient

    We would like to inform you that there has been a fault identified by BT with our telephone system including Automated System.

    This has been reported on 04.11.19, which was investigated by our telephone system provider and BT. They identified the fault and confirmed that this was resolved on 08.11.19.

    Unfortunately, we found out that patients still experiencing difficulties reaching us and calls were dropped during the weekend. We have raised another log to resolve the issues as soon as possible.

    If you have difficulties reaching out of hours please call 111 to get non urgent advice, for urgent health support please call 999.

    We have started the process to replace our current system and wish to complete the process as soon as possible.

    Apologies for any inconvenience.

     

  • Medical Certificate/Sick Note

    You only need a doctor’s certificate if you are sick for more than 7 days. Until 7 days you can use a self-certificate available on HMRC webpage.

    For a doctor’s certificate of more than 7 days, submit an online request.

  • Interested in joining our Patient Group?

    If you are interested in joining our patient participation group, Please contact the reception. The next patient group meetings are on 7th Nov 2019, 9th January 2020 and 5th March 2020 at 6.15pm.

     

  • Want to stop smoking?

    If you need support to stop smoking, please book an appointment with our smoking Cessation Advisor on Mondays between 3.30pm – 4.45pm.

     

  • Citizen Advice Bureau Service

    Citizen Advice Bureau Service available on Wednesdays between 2.00pm - 4.30pm.. Please speak to the reception.

     

  • Self-Help Group

     

  • Private Travel Clinics at Wapping Group Practice

    We offer travel vaccinations for our registered and non registered patients. Hepatitis A and B, Typhoid, Meningitis ACWY, Meningitis B and Yellow Fever.

    Contact our reception on 0207 481 9376 for details.

  • Registering now!

    Our list is open for new patients. Visit our How to register page. Contact our reception on 0207 481 9376 for details.